Privacy Policy – 1win India

At 1win India, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, store, use, and safeguard your data when you use our platform. By using our services, you agree to the terms outlined in this Privacy Policy.

We take the responsibility of handling your data seriously and implement strict security measures to protect it from unauthorized access, loss, or misuse. This document provides transparency about our data processing practices to help you make informed decisions when using our services.

1. Information We Collect

To provide you with an optimal gaming experience, we collect various types of data, including:

1.1 Personal Information

When you register on our platform, we may collect:

• Full name
• Date of birth
• Residential address
• Contact details (email, phone number)
• Payment information
• Government-issued identification (for verification purposes)

1.2 Non-Personal Information

To improve our platform, we collect:

• Device information (model, operating system, browser type)
• IP address and geolocation data
• Website usage statistics and behavioral patterns
• Cookies and tracking data

2. How We Use Your Information

Your data is collected for the following purposes:

2.1 Account Registration & Management

We use your personal details to create and manage your account, process transactions, verify your identity, and ensure compliance with our policies.

2.2 Payment Processing & Security

We securely process financial transactions, including deposits and withdrawals, using industry-standard encryption methods. Your payment details are never shared with third parties beyond what is necessary to complete transactions.

2.3 Enhancing User Experience

We analyze non-personal information to optimize website performance, improve navigation, and offer personalized recommendations.

2.4 Fraud Prevention & Security

To maintain a secure environment, we monitor transactions and activities for suspicious behavior and implement measures to prevent fraud, money laundering, and unauthorized access.

2.5 Legal Compliance

We may process and store your information to comply with legal obligations, such as regulatory reporting and anti-money laundering requirements.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data. However, in some cases, we may share your information with trusted third parties, including:

3.1 Service Providers

We collaborate with third-party companies that assist with payment processing, customer support, and security monitoring. These entities are obligated to maintain data confidentiality.

3.2 Regulatory Authorities

If required by law, we may disclose your information to governmental or regulatory bodies to comply with legal obligations or investigate fraudulent activities.

3.3 Business Transfers

In the event of a merger, acquisition, or business restructuring, user data may be transferred to new owners while maintaining privacy protections.

4. Data Security & Protection

4.1 Encryption & Secure Storage

We use advanced encryption methods to protect your data during transmission and storage, ensuring unauthorized parties cannot access sensitive information.

4.2 Access Control

Only authorized personnel have access to personal data, and strict authentication protocols are in place to prevent breaches.

4.3 Regular Security Audits

Our platform undergoes periodic security assessments to identify vulnerabilities and enhance data protection mechanisms.

5. Your Rights & Choices

We respect your rights concerning your personal data and offer various options to manage your information:

5.1 Access & Correction

You can request a copy of your personal data or update incorrect details in your account settings.

5.2 Data Deletion

Upon request, we can delete your personal information, subject to legal retention requirements.

5.3 Marketing Preferences

You can opt-out of receiving promotional emails and notifications through your account settings.

5.4 Restrict Data Processing

You have the right to restrict the use of your data in specific cases, such as marketing purposes or automated decision-making.

6. Cookies & Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device that help us enhance your experience by remembering preferences and login details.

6.2 Types of Cookies We Use

• Essential Cookies – Required for core website functions.
• Performance Cookies – Help us analyze user behavior to improve services.
• Marketing Cookies – Used to personalize advertisements and promotions.

6.3 Managing Cookie Preferences

You can modify your browser settings to block cookies or receive alerts when cookies are used. However, disabling essential cookies may affect platform functionality.

7. Age Restrictions & Responsible Gaming

1win India is committed to promoting responsible gaming and ensuring that only individuals of legal gambling age (as per jurisdictional requirements) can access our platform. If we suspect an underage user has registered, their account will be suspended, and further verification will be required.

We also offer self-exclusion options, deposit limits, and responsible gaming tools to help users maintain a healthy gaming experience.

8. Data Retention & Deletion

8.1 Retention Period

We retain personal data only as long as necessary for operational and legal requirements. This may include account management, dispute resolution, and compliance with regulations.

8.2 Data Deletion Requests

Users may request data deletion by contacting our support team. However, some information may be retained to comply with legal and security obligations.

9. International Data Transfers

As part of our global operations, we may transfer data to servers in different jurisdictions. We take necessary precautions to ensure international data transfers comply with applicable laws and maintain a high level of security.

10. Policy Updates & Notifications

We may update this Privacy Policy periodically to reflect regulatory changes or improvements to our services. Users will be notified of significant updates, and continued use of our platform constitutes acceptance of the revised policy.

11. Final Considerations

1win India prioritizes your privacy and data security. We continuously enhance our security protocols to protect user information and maintain transparency in our data-handling practices.

By using our platform, you acknowledge and accept the terms outlined in this Privacy Policy. We encourage users to review this policy regularly and make informed decisions regarding their data.